Shipping is available across all 50 states via USPS and other reputable carriers
Terms of Use at dnaPower
These Website Terms of Use govern your access to and use of the dnaPower website located at www.dnaPower.com (the “Site”) and include any reports, content, products, testing services, and other services provided by dnaPower Inc. (“dnaPower“).
By accessing or using the Site, purchasing or using services, creating an account, downloading materials, or accessing information available through the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and all applicable laws.
If you do not agree to these Terms, you must not use the Site or services.
The Site is provided for personal, non-commercial use. You may access and use the Site solely for lawful purposes and in accordance with these Terms of Use.
Except as permitted by law or with prior written consent from dnaPower, you may not copy, reproduce, distribute, modify, republish, transmit, or otherwise use any content from the Site.
You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with another person’s use and enjoyment of the Site.
Certain dnaPower services require you to create an account and access the customer portal. Through the customer portal, you may activate testing kits, access personalized reports, view order status and testing progress, and manage account information.
When creating an account, you agree to provide accurate and complete information and are responsible for maintaining the confidentiality and security of your login credentials and for all activity that occurs under your account.
By creating an account and using the customer portal, you agree to comply with these Terms of Use and applicable privacy policies.
Please notify dnaPower promptly if you suspect any unauthorized access or use of your account. dnaPower is not responsible for any loss, unauthorized access, or misuse resulting from a user’s failure to protect their account information.
Unless otherwise indicated, all content on this Site, including text, images, graphics, logos, trademarks, icons, designs, and other materials, is owned by or licensed to dnaPower and is protected by applicable copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, display, or otherwise use any content from this Site without prior written permission from dnaPower, except as permitted by applicable law.
The Site may contain links to third-party websites for informational purposes only. The inclusion of any link does not imply endorsement, approval, or recommendation of that website, its content, products, or services.
dnaPower is not responsible for the content, accuracy, availability, privacy practices, or policies of third-party websites. Your use of third party websites is at your own risk and is governed by their terms and policies.
Your use of the dnaPower website and services is also governed by our Privacy Policy. dnaPower is committed to protecting personal information and handling customer data responsibly. Please review our Privacy Policy for details on how personal information is collected, used, stored, and protected.
Information provided on the Site is for informational and educational purposes only. It is not intended to provide medical advice, diagnosis, treatment, or healthcare services.
dnaPower does not replace the advice, diagnosis, or treatment provided by a qualified healthcare professional. Please consult a healthcare professional regarding any medical concerns, symptoms, diagnoses, treatments, or medications.
The Site and its content are provided on an “as is” and “as available” basis. While dnaPower aims to keep information on the Site current and accurate, the Site may contain typographical errors, inaccuracies, or omissions.
To the fullest extent permitted by applicable law, dnaPower disclaims all warranties, express or implied, relating to the Site and its content. dnaPower is not responsible for damages arising from the use of, or inability to use, the Site.
For questions about these Terms of Use, please contact: customercare@dnapower.com
dnaPower Inc.
13520 Crestwood Place, Unit 12
Richmond, British Columbia
V6V 2G3
Canada
